Customer Testimonials

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Jack O’Diamonds LINCOLN in Tyler, TX, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Jack O’Diamonds LINCOLN, allow us the opportunity to earn your business.

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Cars
Dec 8, 2018
 

Great Service everytime! I've been coming here for years and will continue to be a returning Jack O Diamond's customer! Excellent staff and never disappoint me

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Cars
Dec 2, 2018
 

Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.

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Cars
Dec 1, 2018
 

I always receive outstanding service at Jack O Diamonds! I always feel Pampered at this service department ! In and out in a flash! Service received is 1st class! Thank you Jack O Diamonds service department! You guys ROCK!

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Google
Dec 1, 2018
 

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Cars
Nov 30, 2018
 

Cory, the Service Department Manager, was delightful - he accommodated my crazy schedule for service and went out of his way to be helpful, charming and easy with whom to work. Service facilities are first class and very clean and neat, not the typical service areas.

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Yelp
Nov 17, 2018
 

After searching inventory from Dallas to Waco to Tyler, we finally decided to try Jack O Diamonds in Tyler to test out a few cars. Our salesman, Doug, was super helpful and so sweet! He was patient while we were indecisive. Ultimately, we found a vehicle we love. 2 days after leaving the lot, the check engine light came on. I called Doug, Caleb (the manager), and their service department and they were amazing. They set us up with a certified Nissan dealership and offered to pay for it without any hassle at all. When we came back (we live an hour and a half away), the Nissan dealership (who were also very nice) said it would be a wait if several hours. Doug and Caleb arranged for us to have a rental car for the day while we waited. We would definitely buy from them again in the future and I highly recommend them to anyone!

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Cars
Nov 13, 2018
 

Responsive, Friendly, Knowledgeable, Honest, as well as having beautiful facilities. I look forward coming in for my service work because of the atmosphere. Coffee, water, smiles, clean, and modern.

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Cars
Nov 10, 2018
 

Ive purchase in Aug 2018 and Vince was very friendly and made us feel welcomed. Nov 9th was my first car service and Vince once again helped me get to service side and from there everyone spoke while I was waiting. The wait was not long less than a hour wait. I highly reccomand this car lot they'll take good care of you. You will not leave disappointed. You will leave very SATISFIED!!!

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Cars
Nov 6, 2018
 

Best customer service ever.....so happy to have professional staff that care about the customers. I will recommend them to all my friends and have for the last 3 years.

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Cars
Nov 5, 2018
 

My service is always on point here! In and out in 30 minutes almost always!!!!! Everyone is very friendly and helpful! I look forward to a long history with them!

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We purchased a used 2013 Chevrolet Impala from your dealership on July 21, 2014. Our Salesman was Julian Graf. I must say our experience with Julian was fantastic from start to finish! He was so nice and answered all of our questions. We are so pleased with our purchase and your professional friendly staff. This was our third purchase from the Jack O’Diamonds dealership in Tyler, Texas. The other two autos were new Honda Civics. Thanks to every person there who helped make our purchase go smoothly.
Danny and Marsha King
2013 Chevrolet Impala

I do have to say it was truly a pleasure buying from not only Craig Williams, but Jack O’Diamonds. I would definitely refer others. I hope you have a wonderful weekend and continue to climb in sales! This is Deborah Carnes, the proud and happy owner of the 2013 black Honda CR-V.
Deborah Carnes
2013 Honda CR-V

There are very few real professional sales people who work on skill rather than just price, I am glad to say Michael Brewer is one of them.
Raymond “Tuck” Moon

As far as I am concerned, Michale Brewer is by far the best (and certainly the most charming) car salesperson I have ever dealt with!
Vicki Karl

It was a pleasure taking my car to your service dept. All of your staff are so professional and extremely friendly. Everyone seems to take such pride in working for your dealership. I highly recommend your business to all of my family and friends.
Rita Westfall

I bought my new Honda there in Nov 2011. Wednesday morning, I accidentally locked my keys in my car while on a job interview. I called your service department and spoke to Andy. He checked my account ( I don’t think I bought any service contract at sale). Andy sent someone, I think it was Otis, to unlock my car for me. He was there quickly and DIDN’T CHARGE ME A DIME !! Oh my gosh, I’m an ER nurse, and talk with LOTS of people. That one kind act will have me singing the praises of Jack O Diamonds forever…I’ll never forget how you helped me out on a really stressful and busy day. Andy is a great asset…he just solved the problem. Customer service is alive and well at your place.
Judy Blades

I am entirely pleased with my 2009 mercury. Larry Hargrave was patient, polite, and very helpful.
Elsie Ahlgren

Best Sales and Service I have ever had!!
Adam McClenny

Absolutely wonderful experience… I would definately recommend Jack O’ Diamond Honda to my friends and family.
Shannon Windsor

A Great Car and Great Dealer!
Jean Detoit

Jack of Diamonds, was great to deal with and they all cared and had smiles on there faces. I could work in a place like that for sure. WOW!!!!!!!
Aloha Killingsworth

I have bought a lot of new cars and this was the best experience ever! It was easy and not high pressure. It went smoothly from start to end.
Kelley Vannatta

My experience with them was awesome! I would truly recommend them to any of my friends if I knew that they needed to purchase a vehicle. KUDOS!
Jennifer Beattie

We had an excellent experience with the Jack O’Diamonds Honda Family. They answered any questions we had and allowed us to drive all vehicles that we were interested in.
Catherine Wilson

From the very first telephone conversation I had with the salesmen at Jack O’Diamonds, I found them to be very helpful and polite.
Evelyn Rittermeeyer

 

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