Customer Testimonials

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Jack O’Diamonds LINCOLN in Tyler, TX, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Jack O’Diamonds LINCOLN, allow us the opportunity to earn your business.

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Cars
Apr 23, 2018
 

Appreciated the van buying experience. No pressure, Kathy and Travis let the Van sell itself. Kathy explained the van's features and found just the right one for our family. Thanks JOD!

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Google
Apr 23, 2018
 

Enjoyed beinging at this place

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Google
Apr 21, 2018
 

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Google
Apr 21, 2018
 

Mike Fausett made our purchase and trade-in process easy and pressure free. Highly recommend looking for him for your next purchase.

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Google
Apr 14, 2018
 

Great service, customer is always first here I drive an hour away just to go to them

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Cars
Apr 13, 2018
 

Great experience. Nice people; Mr. Cole was very helpful and nice. If looking for a new Honda will definitely use Jack O'Diamonds. Good location, easy for me to get to, will be back for service. Thanks.

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Google
Apr 10, 2018
 

Working with James Cole has been an excellent experience. He was knowledgeable about the vehicle, and worked hard to ensure I got what I wanted, and, indeed, that I felt comfortable getting there. In fact, during the initial process he gave me the space to explore other options and dealerships, without overt or heavy pressure to buy or rush the process. Again, an excellent experience.

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Google
Apr 7, 2018
 

What a great team of people. Mike C in Tyler Texas sold me my car. He was kind and made me feel comfortable especially since I dreaded buying any car. Love this place, I've bought 2 cars here in the last 10 years ♡♡

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Google
Apr 4, 2018
 

Kathy Quintero was our salesperson.She was amazing! She answered all of our questions and was very knowledgeable. No pressure. I would definitely want to use her again.Kay and Jay Harpel

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Apr 3, 2018
 

I’m a first time car buyer and JOD made this purchase a really wonderful experience. They were very precise, approachable and straight to the point with all of my questions and concerns with regards to features and ofcourse with the payment process as well. A big THANK YOU shout out to Mr. JAMES COLE and Sir CRAIG for helping us out. They’re AWESOME! An additional “no regret” about JOD is their service department. They will take good care of your car and needs. Thank you all so much and keep that friendly vibe that you give once a customer enters that well lighted reception area.

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We purchased a used 2013 Chevrolet Impala from your dealership on July 21, 2014. Our Salesman was Julian Graf. I must say our experience with Julian was fantastic from start to finish! He was so nice and answered all of our questions. We are so pleased with our purchase and your professional friendly staff. This was our third purchase from the Jack O’Diamonds dealership in Tyler, Texas. The other two autos were new Honda Civics. Thanks to every person there who helped make our purchase go smoothly.
Danny and Marsha King
2013 Chevrolet Impala

I do have to say it was truly a pleasure buying from not only Craig Williams, but Jack O’Diamonds. I would definitely refer others. I hope you have a wonderful weekend and continue to climb in sales! This is Deborah Carnes, the proud and happy owner of the 2013 black Honda CR-V.
Deborah Carnes
2013 Honda CR-V

There are very few real professional sales people who work on skill rather than just price, I am glad to say Michael Brewer is one of them.
Raymond “Tuck” Moon

As far as I am concerned, Michale Brewer is by far the best (and certainly the most charming) car salesperson I have ever dealt with!
Vicki Karl

It was a pleasure taking my car to your service dept. All of your staff are so professional and extremely friendly. Everyone seems to take such pride in working for your dealership. I highly recommend your business to all of my family and friends.
Rita Westfall

I bought my new Honda there in Nov 2011. Wednesday morning, I accidentally locked my keys in my car while on a job interview. I called your service department and spoke to Andy. He checked my account ( I don’t think I bought any service contract at sale). Andy sent someone, I think it was Otis, to unlock my car for me. He was there quickly and DIDN’T CHARGE ME A DIME !! Oh my gosh, I’m an ER nurse, and talk with LOTS of people. That one kind act will have me singing the praises of Jack O Diamonds forever…I’ll never forget how you helped me out on a really stressful and busy day. Andy is a great asset…he just solved the problem. Customer service is alive and well at your place.
Judy Blades

I am entirely pleased with my 2009 mercury. Larry Hargrave was patient, polite, and very helpful.
Elsie Ahlgren

Best Sales and Service I have ever had!!
Adam McClenny

Absolutely wonderful experience… I would definately recommend Jack O’ Diamond Honda to my friends and family.
Shannon Windsor

A Great Car and Great Dealer!
Jean Detoit

Jack of Diamonds, was great to deal with and they all cared and had smiles on there faces. I could work in a place like that for sure. WOW!!!!!!!
Aloha Killingsworth

I have bought a lot of new cars and this was the best experience ever! It was easy and not high pressure. It went smoothly from start to end.
Kelley Vannatta

My experience with them was awesome! I would truly recommend them to any of my friends if I knew that they needed to purchase a vehicle. KUDOS!
Jennifer Beattie

We had an excellent experience with the Jack O’Diamonds Honda Family. They answered any questions we had and allowed us to drive all vehicles that we were interested in.
Catherine Wilson

From the very first telephone conversation I had with the salesmen at Jack O’Diamonds, I found them to be very helpful and polite.
Evelyn Rittermeeyer

 

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