Customer Testimonials

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Jack O’Diamonds LINCOLN in Tyler, TX, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Jack O’Diamonds LINCOLN, allow us the opportunity to earn your business.

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Cars
Jan 16, 2018
 

Mike did a great job of having the vehicle ready before I arrived. Drove in from Dallas, arrived at 6:10p and left in the new vehicle at 7:35p. Finance was also well prepared and quickly took us through to ownership. Very friendly, easy to work with. Both vehicles I've purchased have been from JoD.

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Google
Jan 12, 2018
 

We had a wonderful experience with the Jack O’ Diamonds family, especially with James McLouth! We thought we had all our ducks in a row when choosing to buy our new car but James made sure we felt comfortable in our choice and really helped to establish a newfound love and respect for Honda. All our needs were taken care of, every question was expertly answered and we walked out with zero buyer’s remorse. I only ever want my car needs handled by the Jack O’ Diamonds crew from now on, thank you James!

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Jan 12, 2018
 

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Cars
Jan 8, 2018
 

We bought a Honda Pilot Elite from Dillon Fitts at Jack O' Diamonds. We are absolutely pleased with the car and couldn't be more satisfied with our experience with Dillon and all of the staff of JOD.

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Cars
Jan 8, 2018
 

Julio was very professional and listened to what I was looking for in my new CR-V. He found exactly what I wanted. This is the best place in Tyler to purchase a car!

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Cars
Jan 6, 2018
 

Lance Nichols and communicated via email to learn when the dealership would receive a Clarity PHEV. When my wife and I went by to see it we met Lance and the crew. We found them to be friendly, pleasant and knowledgeable. We bought the car. We would recommend this salesperson and dealership.

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Google
Jan 5, 2018
 

This is an awesome Automotive company! Craig Williams is superb! I bought a 2018 Honda CR-V. The Honda is perfect and I am in LOVE with it! Craig helped us select the CR-V and guided us through the entire vehicle and his help was the greatest! Without Craig helping us, we would have been lost! But this help from Craig was thorough, showing us every detail, and ensuring we were aware of how the different systems, buttons, and gadgets worked properly. He is extremely knowledgeable about the models. We truly appreciate this. Thank you, Jack of Diamonds Cars, and Craig Williams! We will always remember the marvelous service we received through JACK OF DIAMONDS!! and Craig Wil!iams!!!

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Google
Jan 2, 2018
 

Good experience. Jared Lee stayed in contact by text, but did not push a sales pitch, which I appreciate. He was very helpful at the dealership and worked hard to find a good deal that met our needs. Everyone was friendly at the dealership. I will recommend Jack of Diamond.

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Google
Jan 1, 2018
 

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Cars
Dec 31, 2017
 

Bought a new Pilot yesterday. Love this dealership - James Cole is a super salesman, lots of information, no pressure, works hard to get you what you want at a good price! The rest of the team all work together to give you what you want at a fair price. Honda continues to make great vehicles that last way beyond when the payments stop. Resale is high because people know these are well built vehicles that remain dependable. I love our new Pilot! Thanks Jack O Diamonds!!!

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We purchased a used 2013 Chevrolet Impala from your dealership on July 21, 2014. Our Salesman was Julian Graf. I must say our experience with Julian was fantastic from start to finish! He was so nice and answered all of our questions. We are so pleased with our purchase and your professional friendly staff. This was our third purchase from the Jack O’Diamonds dealership in Tyler, Texas. The other two autos were new Honda Civics. Thanks to every person there who helped make our purchase go smoothly.
Danny and Marsha King
2013 Chevrolet Impala

I do have to say it was truly a pleasure buying from not only Craig Williams, but Jack O’Diamonds. I would definitely refer others. I hope you have a wonderful weekend and continue to climb in sales! This is Deborah Carnes, the proud and happy owner of the 2013 black Honda CR-V.
Deborah Carnes
2013 Honda CR-V

There are very few real professional sales people who work on skill rather than just price, I am glad to say Michael Brewer is one of them.
Raymond “Tuck” Moon

As far as I am concerned, Michale Brewer is by far the best (and certainly the most charming) car salesperson I have ever dealt with!
Vicki Karl

It was a pleasure taking my car to your service dept. All of your staff are so professional and extremely friendly. Everyone seems to take such pride in working for your dealership. I highly recommend your business to all of my family and friends.
Rita Westfall

I bought my new Honda there in Nov 2011. Wednesday morning, I accidentally locked my keys in my car while on a job interview. I called your service department and spoke to Andy. He checked my account ( I don’t think I bought any service contract at sale). Andy sent someone, I think it was Otis, to unlock my car for me. He was there quickly and DIDN’T CHARGE ME A DIME !! Oh my gosh, I’m an ER nurse, and talk with LOTS of people. That one kind act will have me singing the praises of Jack O Diamonds forever…I’ll never forget how you helped me out on a really stressful and busy day. Andy is a great asset…he just solved the problem. Customer service is alive and well at your place.
Judy Blades

I am entirely pleased with my 2009 mercury. Larry Hargrave was patient, polite, and very helpful.
Elsie Ahlgren

Best Sales and Service I have ever had!!
Adam McClenny

Absolutely wonderful experience… I would definately recommend Jack O’ Diamond Honda to my friends and family.
Shannon Windsor

A Great Car and Great Dealer!
Jean Detoit

Jack of Diamonds, was great to deal with and they all cared and had smiles on there faces. I could work in a place like that for sure. WOW!!!!!!!
Aloha Killingsworth

I have bought a lot of new cars and this was the best experience ever! It was easy and not high pressure. It went smoothly from start to end.
Kelley Vannatta

My experience with them was awesome! I would truly recommend them to any of my friends if I knew that they needed to purchase a vehicle. KUDOS!
Jennifer Beattie

We had an excellent experience with the Jack O’Diamonds Honda Family. They answered any questions we had and allowed us to drive all vehicles that we were interested in.
Catherine Wilson

From the very first telephone conversation I had with the salesmen at Jack O’Diamonds, I found them to be very helpful and polite.
Evelyn Rittermeeyer

 

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